Payment Terms

For customers without established credit or purchase order, a 50% deposit of the total invoice is required before beginning production. Payment is due upon receipt of invoice. Visa and Mastercard are accepted. Sales and use taxes, if required, will be paid by the customer. Specific to some products and due to the nature of our business, we reserve the right to ship and invoice 5% over or under the total quantity ordered. Customers with established credit will be charged 11⁄2% interest (18% annually) for all invoices left unpaid after 30 days.

Shipping

All orders are shipped “FOB” factory unless otherwise indicated. All shipping and handling charges will be paid by the customer. If a shipping method has not been specifically requested by the customer, United Parcel Service will be used. If other shipment means are required due to unusual circumstances, upon your approval, we will select the best method possible to deliver your job in time for your event. Drop shipment service is available. Please contact us for further details.

Artwork

Final artwork is faxed or mailed for your approval and we will make first proof corrections at no charge. Additional changes and/or corrections will be at the regular hourly rate of $30.00 per half hour or portion thereof. A+ Graphics regrets any undetected errors that may occur, but cannot he held responsible and will assume no financial liability for errors if the work is accepted and produced with the customer’s approval. No changes can be made verbally. Clearly handwritten corrections are required.

Returns

All items are custom made to your specifications and therefore no returns will be accepted. We will replace products damaged in shipment or those with obvious defects in workmanship.

Cancellations

Orders canceled during production and prior to due date will be charged an amount equal to the percentage of completion of the order at the time the order is cancelled.

Samples

Samples for most items we produce can be provided for review prior to the actual production of the order. Some samples may be chargeable. Please contact a sales representative for further details.

Rush Service

Some products can be produced in less time than stated normal production schedules. A rush charge may or may not apply. Please contact a sales representative for further details.

Minimum Price

A minimum price of $15.00 is in effect for all individual orders.

Price Quotes

Prices quoted are current and subject to change without notice. In the event of a price increase every effort will be made to provide advance notice of such increase.

Right To Promotion

A+ Graphics reserves the right to use any and all products produced for sale to customers in any advertising, direct mail, collateral materials, trade show booth or other marketing vehicle(s) and displays unless otherwise specified in writing by the customer at the time the order is placed. Products displayed in any advertising, marketing, display or promotional vehicle are shown as examples of the type and quality of the products produced. They are not presented for resale, nor are they to be construed as product or brand-name endorsements for the registered mark owners.

Trademarks and Copyrights

The customer shall defend, hold harmless and free of all liability, A+ Graphics, Inc. regarding trademark, registration mark or copyright infringements and/or disputes. A+ Graphics, Inc. assumes the customer has permission prior to production to use all registered design, marks, logos, graphics and other artwork submitted for the express purpose of reproduction of same into custom awards, signs, vinyl, banners, advertising and promotional items, wearables and the like. The customer agrees to assume any and all responsibility and liability resulting from trademark, registration mark, or copyright infringement actions brought against A+ Graphics, Inc.